I recently got married at another venue in the area, but I wanted to do something special for my bridesmaids the day before the wedding. My mom and I decided to treat them to a lunch at the Montage in Laguna Beach. I thought I would call the restaurant and just make a reservation, but because of the size of my group, I worked with the event department.
Showing off the most amazing cake!
A close up of the cake. My invitation had the SAME dress on it! WOW!
I book the Excel-Your-Business seminars each month and work with the same contact at the Montage, Casey Witherspoon. Every time I contact her, she is so polite and prompt in her response. I feel important and welcome every time I talk to her. We had another successful seminar today at the Montage, and everything went perfect because of Casey and her wonderful team.
Anyway, back to my lunch. I was pleased to find out I would be working with Casey again for my personal event! She knew exactly who I was when I contacted her to book my event and the process was just as easy to book. She asked me to send over the invitation for the event. I was in wedding mode and completely forgot, I finally sent it to her 3 days before the event. I didn’t think anything would come of it.
Come Friday, we arrived at the hotel and everyone was wonderful. Our restaurant choice was rained out so they made arrangements for us to dine inside. I noticed the menus they created for the event matched the invitation of the luncheon. So thoughtful! The colors and font were a perfect match.
The lunch was amazing, service was unbelievable and we couldn’t have asked for a better day. We had finished up our main course and then they brought out the desserts. This is when I found out that Casey and her team went above and beyond. Our server brought out a complimentary cake to congratulate me on my wedding! The best part- it was decorated with the SAME design as my invitation. They got this 3 days before and went out of their way to make my day even more special. To top it all off, it was the most delicious cake! I take my hat off to the ingenious pastry chefs. WOW! (pictured above)
If you are ever looking for a top notch venue for an event, look NO further than the Montage Resort and Spa in Laguna Beach. It’s not just a beautiful spot, their customer service is the BEST of Orange County. Heck, the best of most hotels I’ve ever been to! If you don’t have an event to plan, get down here ASAP for a drink, a lunch or dinner date, or just to enjoy a little piece of paradise.
And if you’re looking for a reason to stop by, check out our next SEO/SEM seminar! Learn a few things, meet some people, and enjoy everything the Montage has to offer!