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Excel-Your-Business Seminar at one of Orange County’s Best Golf Courses

Today, Jason had another successful Excel-Your-Business Seminar at one of Orange County’s Best Golf Courses, Strawberry Farms Golf Club in the boardroom. Strawberry Farms was a great host and served our seminar attendees a wonderful breakfast. Pictured below is our group from April 26th in the Strawberry Farms Boardroom.

Jason gives these seminars every month so be sure to check back soon for the next available date. Our guests will certainly agree that it’s a seminar that you won’t want to miss!

Incentive Plans Work on the Field and in the Workplace

The Golden Boys

I coach soccer. Have done so for years.  My youngest child (Jimmy) is playing AYSO’s “U-5 Boys” (meaning Boys under 5 years old) and we had our first game last Saturday.

We only had 1.5 practices leading up to our first game.  The first practice was, “meet the coach and players” pretty much – and not a lot of moving around.  The second practice – a bit more of the same.  If you have tried to coach 4-year olds in anything, I don’t have to explain what those practices look like.

On the Friday (day before our first game) our eight bright-yellow uniforms came in – so I e-mailed the parents and told them to pick up their son’s uniform from my porch, and if they could not swing that, then I would simply bring the remaining uniforms to the first game.  Since we did not know our colors until the uniforms came, we showed up on Saturday a.m. for our first game, with all our players, but no team name.

8:30 a.m. and the whistle blew – our first soccer game was underway.  We ended the half, as to be expected – a few kicks here, a few there… but, candidly, a little sluggish on both sides of the ball.

As we broke out the oranges and water, I yelled to the group,
      “Hey – Yellow… get over here and take a knee!”

To my surprise, all the eight 4-year olds did just that.

  “OK everyone… I am going to give you your first life lesson the soccer field.  I’m going to give you some insight right now on ‘how life works’ in the real world.”

As you can imagine, that got most of the parent’s attention, as well as the kids. 
  With a bit of a pause, I could feel everyone think to themselves, what in the world is he going to tell a bunch a 4-year olds about how the real world works during halftime at a soccer game?

 So, I made the big announcement.
 “Whoever scores our next goal… gets to pick our team name!”

From that point on, it was a transformed team.  An amazing difference from the first half to the second half… in my opinion, just by adding a little strategic incentive plan for the boys.  Yes, incentive plans do work… on the field as well as in the workplace.

On the business front, good friends of mine Tom Miller and Ken Gibson from VisionLink are masters at helping companies build and execute incentive plans.  For more than 20 years, Tom and Ken have helped companies “score goals” by helping them motivate key talent through pay-for-performance compensation strategies.  You might want to give them a look if you’re looking to re-name your team, or just score more goals with your top employees.

Mission Viejo High School Visits GoldenComm.com

GoldenComm hosted three visitors from local high school (Mission Viejo High School) today as part of a community program called Vital Link . Vital Link’s “tag line” is actually quite descriptive of what the mission of their organization does:  “Connecting Students to Their Future”

met

Jason Lavin, along with colleague and friend Barrie Day, spend the morning with three Mission Viejo faculty:

  • John Harnack, Video Production Teacher
  • John Elg, Vocal Music Teacher
  • Steve Uthus, Guidance Counselor

The meeting was aimed at helping our Orange County teachers/counselors better understand the different career opportunities in website design, website programming and Internet marketing.

Look for content-driven, video-driven, candid and interactive websites to come out of Mission Viejo High School this year under the leadership of John, John and Steve and the innovation of the MVHS students.

Thank you guys for stopping by and spending time with us today and have a great 2009-2010 school year!

Featuring a World-Class Partner: Rackspace

It’s no secret that Golden State Communications relies on world-class partners to help deliver world-class websites and services to our customers.

One of these partners that consistently goes above and beyond for us is Rackspace Hosting

One of my favorite Rackspace stories takes place on a late Christmas night in 2008. I got my wife a new 3G iPhone earlier that day and I was up late on the computer trying to configure it with our Exchange Server that Rackspace manages for us.

A few of our employees already had an iPhone, so I knew it worked great, but this was the first time that I had tried to configure it myself.

My wife walked by and noticed that I had the computer on, the iPhone out and my ear pinned to our home phone, talking configuration with someone on the other end. Walking by, she stops and gives me the ultimate stink-eye. The ultimate Scrooge … a boss that never lets his employees take a day off… even on Christmas day.

“Jason, hang up that phone right now!” she says.
“I am sure whoever you’re talking to has better things to do right now.”

I looked at her and pleaded,

“No, babe… this is Rackspace. They are glad I called, really. They are slow right now and it’s actually a perfect time for me to get some of these questions answered.”

In disbelief, she gave me the somewhat nod of approval.

“You mean they’re at work right now?” She said.
“In that case, make sure you tell them Merry Christmas and tell them thank you very much for helping configure my iPhone.”

Pretty good story, eh. But wait, here’s the best part. I have a few friends and colleagues (and competitors) that also use Rackspace Managed Services and I was telling them this same story, about the “Fanatical Support” from my trusted partner on a Christmas night.

Kid you not, my friend Chad (who works for a competing firm in the area) says to me,

“I know! I called them on Christmas Eve because we were having some e-mail problems and they answered the phone and solved the problem that night. They are incredible.”

We spent the next 10 minutes, two competitors in the same marketplace, sharing war stories of uptime challenges and how Rackspace in every case just flat out has your back. Kind of an amazing conversation, if you think about it.

So, what’s the moral of the story. The moral is that in a time where there’s lots of bad news and customers, family, friends and neighbors seems to pile on the state of the economy and the misfortunes of business… good news and needs to be exploited.

If you’re reading this, make it a pact this week to make sure that good news travels faster than bad news. And, if you’re a Golden State Communications customer, trust that your data is in great hands with our partner Rackspace. And if you’re not our customer, still give Rackspace hosted and managed services a real hard look… they really are everything they advertise.